Cybersecurity Awareness

12 Tips to Protect Your Mobile Device From Hackers

October is National Cybersecurity Awareness Month

Lee Bank, Lee MA – The number of attacks on mobile devices is growing due to the increased popularity of mobile banking. According to a report by the Federal Reserve, 53 percent of all mobile phone users say they have used mobile banking in the past 12 months.

“Mobile phones have become increasingly susceptible to online threats,” said Drew Weibel, Chief Information and Technology Officer. “It is extremely important that any device used to connect to the Internet is properly secured and updated regularly to deter online invasions.”

In recognition of National Cybersecurity Awareness Month, Lee Bank recommends that consumers take extra precautions to protect the data on their mobile device by doing the following:

  • Use the passcode lock on your phone and other devices. This will make it more difficult for thieves to access your information if your device is lost or stolen.
  • Log out completely when you finish a mobile banking session.
  • Protect your phone from viruses and malicious software, or malware, just like you do for your computer by installing mobile security software.
  • Download the updates for your phone and mobile apps.
  • Use caution when downloading apps. Apps can contain malicious software, worms, and viruses. Beware of apps that ask for unnecessary “permissions.”
  • Avoid storing sensitive information like passwords or a social security number on your mobile device.
  • Tell your financial institution immediately if you change your phone number or lose your mobile device.
  • Be aware of shoulder surfers. The most basic form of information theft is observation. Be aware of your surroundings especially when you’re punching in sensitive information.
  • Wipe your mobile device before you donate, sell or trade it using specialized software or using the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen.
  • Beware of mobile phishing. Avoid opening links and attachments in emails and texts, especially from senders you don’t know. And be wary of ads (not from your security provider) claiming that your device is infected.
  • Watch out for public Wi-Fi. Public connections aren't very secure, so don’t perform banking transactions on a public network. If you need to access your account, try disabling the Wi-Fi and switching to your mobile network.
  • Report any suspected fraud to your bank immediately.